Shipping policy

✨ Shipping Policy

At The Polished Wick Candle Company™, every order is thoughtfully prepared with care and attention to detail. From our handcrafted candles to our carefully curated lifestyle products, we are committed to delivering your order beautifully packaged and ready to elevate your everyday moments.

📦 Order Processing

Please allow 3–7 business days for order processing before your order ships.

International orders may require up to 18 business days for processing and delivery, depending on the destination and customs processing.

During holidays, special promotions, product launches, or periods of high order volume, processing times may be extended. We appreciate your patience as we carefully prepare each order.

Business days are Monday through Friday and exclude weekends and federal holidays.

🚚 Shipping & Delivery

Shipping rates are calculated at checkout based on your shipping destination, package weight, and selected shipping method.

Estimated delivery times after processing:

United States: 3–7 business days
Canada & United Kingdom: Up to 18 business days
Other International Destinations: Delivery times vary by country and customs processing.

Please note that these are estimated delivery times and are not guaranteed.

📍 Order Tracking

Once your order has shipped, you will receive a shipping confirmation email containing your tracking information.

Please allow up to 24 hours for tracking information to become active after receiving your confirmation email.

📦 Incorrect Shipping Addresses

Customers are responsible for providing accurate shipping information at checkout.

The Polished Wick Candle Company™ is not responsible for delays, lost packages, or additional shipping charges resulting from incorrect or incomplete addresses provided at the time of purchase.