Shipping policy

Shipping Policy

At The Polished Wick Candle Co., each candle is hand-poured in small batches with care and attention to detail. We are committed to delivering your order in a timely manner and ensuring it arrives beautifully packaged.


📦 Processing Time

Please allow 3–7 business days for order processing before shipment and for International up to 18 business days. During high-volume periods (such as holidays or new collection launches), processing times may be slightly extended.


🚚 Shipping Rates & Delivery

Shipping rates are calculated at checkout based on your location and order size.

Estimated delivery times:

  • U.S. Domestic: 3–7 business days after processing

  • Canada & United Kingdom International: Up to 18 business days


Order Tracking

Once your order has shipped, you will receive a confirmation email with your tracking number.


🕯️ Damaged Items

If your order arrives damaged, please contact us at thepolishedcandlecompany@gmail.com  within 7 days of delivery. Please include your order number and photos of the damaged item(s). We will gladly issue store credit for damaged items — see our Refund & Return Policy for full details.


💌 Questions?

If you have any questions about your order, please reach out to us at:
thepolishedcandlecompany@gmail.com or Call us at: 943-235-7270
We are always happy to help!


Because life is meant to shine... beautifully. 🕯️✨